Frequently Asked Questions

What client platform(s) does CollabraSuite run on?
CollabraSuite runs on all of the major operating systems, including Windows, Mac, Linux, and Solaris.

Which Web browsers are supported?
CollabraSuite supports all of the major web browsers, including Internet Explorer, Firefox, Chrome, Safari etc. For more information, please visit the User Guide.

What is the licensing model for CollabraSuite?
CollabraSuite is sold on a server side CPU basis. Unlike many vendors, CollabraSuite does not require a per-seat license.

How many users can CollabraSuite support?
There is no limit imposed by the software. The practical limit is dictated by the server hardware and network infrastructure. Our supported number is 200 concurrent users per CPU.

What is the recommended architecture for deploying CollabraSuite?
CollabraSuite leverages the standard Java EE architecture. Load balancing, redundancy, and failover features are provided by the Java EE application server.

Is CollabraSuite secure?
The CollabraSuite architecture is designed to leverage the authentication and authorization security features built within the Java EE application server as well as support for single sign on access to application services. In addition, CollabraSuite provides application Access Control Lists (ACLs) and utilizes other industry-standard security, authentication, and authorization mechanisms including PKI, SSL, LDAP authentication, and role-based authorization.

Can my organization configure its own setup of the CollabraSuite virtual environment?
CollabraSuite is extremely flexible, allowing an organization to determine the most appropriate configuration for its users. The virtual environment can be configured by organization structure, region, functional area, or other configuration that best fits the organization’s needs.

What if I don’t need all the collaboration features offered by CollabraSuite?
CollabraSuite’s set of plug-and-play components can be configured and customized to provide the appropriate level of collaborative capabilities required to satisfy an organization’s or the end user’s requirements.

My organization uses other applications on a daily basis. Can I integrate them into my collaborative environment?
CollabraSuite provides standard APIs for integration with existing systems. It also provides access to a wealth of other third party provided components and COTS products, including MediaWiki, a Javascript API, and URL-based integration. CollabraSuite includes many sample portlets for easy integration into a portal environment. For more information on integrating CollabraSuite into existing environments, please see the Developer Guide.

Do you offer training?
Yes. CollabraSpace offers a one-day training course that provides a comprehensive overview of CollabraSuite.

Which databases are compatible with CollabraSuite?
Because CollabraSuite is built on the Java EE platform, CollabraSuite is database independent thus allowing its customers to choose between the main database vendors for providing this component of the architecture. For more information, please visit the User Guide.

Does CollabraSuite support application sharing?
CollabraSuite offers one-way application sharing where a portion of one user’s desktop can be broadcast to other users in a video conference.

What reporting features does CollabraSuite provide?
All collaboration activities (chat, whiteboarding, document changes, etc.) are audited and authorized users are able to recall previous collaboration activities. In addition, there are a variety of security and audit reports that provide summary and detailed views into all activity that has occurred within the CollabraSuite environment.